Welcome to Jeevanvivaah.com, We make available our matrimonial matchmaking services and products to you, through our Jeevanvivaah.com website on the condition that you abide by these Terms and Conditions, as updated from time to time. If you do not accept the Terms and Conditions or you do not meet or comply with their provisions, you should not use or access the website and/or avail of the Company’s services or products. This Agreement sets out the legally binding terms for your use of the Site and membership. This Agreement may be modified by Jeevanvivaah.com from time to time. The membership and rights of admissions are reserved.
Jeevanvivaah.com is a platform providing targeted, personalized services for matchmaking alliances and replaces the traditional newspaper classified. The matrimonial matchmaking services provided by Jeevanvivaah.com are for the personal uses for individual members for the purpose of finding relevant matches and cannot be used in connection with any commercial endeavors. Jeevanvivaah.com is a serious matchmaking platform to seek a life partner and is not a casual dating site. Access to the Jeevanvivaah.com website is free. However, there are some membership plans with nominal charges (if the user wishes to opt) for providing various personalized matrimonial services which can be chosen by our valuable customers for availing our services.
In order to use the Jeevanvivaah.com Service you must register as a member on the Website. This Agreement is an electronic contract that establishes the legally binding terms you must accept to use the Site and to become a "Member." For purposes of this Agreement, the term "Member" means a person who voluntarily submits information to the Site whether such person uses the Service as a free member or a paid member. By using the Website you agree to be bound by these Terms of Use ("Agreement”). By using the Service, you consent to submit your personal identifiable information, to collect, process, display and use the said information to provide the Service.
To withdraw this consent, you must discontinue using our Services and inform us by Email for the deletion of your account/to take necessary actions.
1. By registering for service provided by Jeevanvivaah.com, you hereby acknowledge that any and all information provided by the Candidate is correct and true. You are solely responsible for any issues arising from this information before and after marriage.
2. To register as a member of Jeevanvivaah.com or use this Site, you must be legally competent and of legal marriageable age as per the laws of India (currently, 18 years or over for females and 21 years or over for males).
3. We expect that you would complete the registration process with fairness and honesty in furnishing true, accurate, current, complete information and with providing recent photos of you which will help you to meet your parameters.
4. If at any point of time Jeevanvivaah.com comes to know or is so informed by the third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete, Jeevanvivaah.com shall have full right to suspend or terminate the process (without any notice) your Jeevanvivaah.com membership and any amount paid by you towards Jeevanvivaah.com membership fee will be forfeited and no services will be provided to you Jeevanvivaah.com thereafter. The company also reserves the right to take appropriate legal action against such applicant.
5. You should also acknowledge and confirm that your registration with Jeevanvivaah.com and the usage of Jeevanvivaah.com services is with the bonafide intention of marriage and not otherwise. Jeevanvivaah.com Membership is restricted strictly to the registered Jeevanvivaah.com individual member only. Organizations, companies, businesses and/or individuals carrying on a similar or competitive business cannot become Members of Jeevanvivaah.com and nor use the Jeevanvivaah.com Service or Jeevanvivaah.com members’ data for any commercial purpose, and Jeevanvivaah.com reserves its right to initiate appropriate legal action for breach of these obligations.
6. In the event the candidate's marriage gets fixed through Jeevanvivaah.com you shall furnish photos of marriage and pre-marriage ceremonies to the Company. Jeevanvivaah.com reserves the right to use the photos in the manner it deems fit.
7. Jeevanvivaah.com acts as mediator introducing you to the matches meeting your preferences. Jeevanvivaah.com informs you that the exchange of profile(s) through or by Jeevanvivaah.com should not in any way be construed as a matrimonial offer and/or recommendation and/or advice or guarantee given to the Jeevanvivaah.com member, from/ or by Jeevanvivaah.com. You are supposed to do the necessary enquiry at your end. In case any issues arise during/after marriage you shall not hold Jeevanvivaah.com liable.
8. Customer Care / Customer Service: In the event you come across any concerns in our service, then please be free to contact us:
E-mail ID - info@jeevanvivaah.com
Contact No: +91-9354633935
9. The payments made by any Jeevanvivaah.com member by way of membership/renewal fee are treated as non-refundable.
10. Payment once made for Jeevanvivaah.com services cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Company.
11. Jeevanvivaah.com or its Office bearers shall under no circumstances be liable or responsible to the Jeevanvivaah.com member or his/her authorized Representative or Registrant or any third party for any direct, indirect, special, exemplary, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of our Website/Third Party Website/ personalized service. Notwithstanding anything to the contrary contained herein, Jeevanvivaah.com liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to Jeevanvivaah.com, for the Service during the term of membership.
12. You shall behave in a courteous manner with Jeevanvivaah.com employees and maintain decorum at all times. Jeevanvivaah.com reserves its right to take necessary action including cancellation of membership in case of any misconduct against Jeevanvivaah.com employees.
13. Company collects information / data including, without limitation, e-mail id, address, first name, last name, telephone/mobile number, date of birth, age, gender, ethnic/cultural background, appearance, religion, occupation, preferences, life style information, general geographical location (“User Data”) from Users in order to enable them to create their profiles on the Platform. Apart from this, certain other health related information, including physical and mental disabilities are also collected. The User Data so collected is entered in a program especially devised for matching profiles and to provide matches for Users based on their pre-selected partner preferences criteria. User Data is displayed only after taking prior consent of Users. Company does not collect financial information of Users such as credit card/debit card numbers/bank accounts numbers etc. Company shall not be able to provide access to the Platform and/or create profiles of Users if the requisite User Data is not provided by the Users. User hereby consents to usage of his/her User’s Data to be displayed to other Users on the Platform.
14. The Company does not warrant that the Platform will be uninterrupted or error-free. The Company provides the service on an "as is" basis. However, Company will take all reasonable steps to provide its users with error free, uninterrupted user experience. There may be delays, omissions, and interruptions in the availability of the Platform. Users acknowledge that use of the Platform is solely at their cost and risk. Company is not responsible for suspension of the services on the Platform, irrespective of the reason for such interruption / suspension. Company may discontinue or change the services on the Platform or its availability at any time, and the User is also free to stop availing the services on the Platform at any time.
15. All the paid plans come with limited subscription and there are no extra charges made for any extra day of your usage. For example 3 month validity is only for 90 days, 6 months for 120 days, 12 months 360 days and 24 months for 720 days respectively. There are no recurring subscriptions all subscriptions are a one-time payment subscriptions. The registration shall be valid for a limited fixed period of time.
16. Use of certain features on the Platform is governed by rules. For example if your phone number is not verified then you cannot contact other members any paid plan or even if the same is happening then that privilege can be blocked by Company at any time without giving any notice. Similarly If your phone number is not verified then even as a person who has availed a "Paid Service" you will still not be able to view phone/email/contact details of other members via any option on the Platform. For verifying your phone number, there are verification prompts across the Platform which guide you on how to verify your phone. If the same is not clear then it is the member's responsibility to call customer care of Platform from the number which he/she wishes to verify.
17. The applicant or his/her representative shall have the right and option to verify the credentials of the referred/processed candidates by the company through their own sources.
18. The company undertakes due care & diligence before registration but it shall be the sole responsibility and accountability of the applicant about any details and information provided by him/her. Jeevanvivaah.com shall not be held liable or responsible for the same.
19. In case any wrong match is made due misrepresentation by any applicant, Jeevanvivaah.com shall not be held liable or responsible for the said match in any manner whatsoever.
20. It shall be the duty of the applicant to intimate Jeevanvivaah.com about any change in information relating to his/her profile. Applicant, failing to inform Jeevanvivaah.com about any change in such information shall be suspended and shall not be considered for reference.
21. If Jeevanvivaah.com finds any application to be against the interest of the company or against the interest of the other applicant, then Jeevanvivaah.com shall have the complete right to suspend or terminate the services of such applicant without any prior information.
22. Any or all of the basic/ancillary/complimentary services can be altered/added/modified/stopped at any time as per discretion of the company.
23. If there is any dispute about or involving the Site and/or the Service, by using the Site, you unconditionally agree that all such disputes and/or differences will be governed by the laws of India and shall be subject to the exclusive jurisdiction of the Competent Courts in Ghaziabad, UP, India only.